Please do not send your purchase back to us unless we authorize you to do so. Please be advised that you will have to shoulder the return/exchange shipping fee but we will shoulder the shipping fee for the reshipment of the product that will be sent out to you in exchange of the returned product.
All products are tested to make sure they are working before shipping out. However some products may get damaged during the shipping process due to circumstances beyond our control. In case you received a damaged product, please send us a short video showing the specific problems so we can further assist you.
The videos and images will also serve as documentation and proof for any possible refund/reshipment/exchange requests.
For security purposes, any refund/reshipment/exchange requests will not be processed without proof to substantiate the claim.
All sales are FINAL For Products under the SPECIAL FREE OFFERS category, Please be advised that due to the nature of the sale (FREE OFFER) THERE ARE NO REFUNDS, RETURNS OR EXCHANGES offered.